Telemedicine is a rapidly-expanding market, the value of which is expected to reach $27.3 billion in 2016 and $52.3 billion by 2022. As a result, the healthcare industry is undergoing many transformative changes, such as improved access, higher quality, and lower costs. While there are currently about 200 Telemedicine networks, VideoMedicine continues to pave the way for Telemedicine in 2016 with progressive UX, IoT integration, and cybersecurity measures.

User Experience

VideoMedicine is the world’s first and only free-market doctor network. The app’s No. 1 priority is core competency, according to Founder Dr. Charles Butler; specifically, increasing the transparency, affordability, and accessibility of medicine, especially in underserved areas.

According to a report summary published by Accenture, what patients want most in an mHealth app is ePrescribing, i.e. the ability to request prescription refills electronically; access to medical records; and the ability to book, change, or cancel appointments with physicians. Only 11% of health systems offer proprietary apps providing at least one of these top three consumer demands. VideoMedicine provides all three.

VideoMedicine connects providers with patients. Currently, VideoMedicine can be used with Android phones and Android tablets, the iPhone, iPad, and the iTouch. Android 4.01 and above, and iOS6 and iOS7 are supported. A strong 4G/LTE connection or Wifi are needed to use VideoMedicine.

Providers can assess a patient remotely, quickly, and in real time by instant message, phone call, or video chat. If requirements are met, a patient can request a prescription refill. The app shows patients which doctors are online, as well as their rate-per-minute, location, and specialty. Once patients have chosen which doctor they wish to speak with, they can book an appointment as soon as two minutes ahead of time. Patients can also cancel appointments, as long as they give the provider 10 minutes notice. After an appointment, patients can rate their experience with a provider.

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To make high quality medicine accessible to all patients, within the U.S. and elsewhere, VideoMedicine offers consultations with both family practitioners and specialists, with no referral needed to see a specialist. It is the only Telemedicine platform to do so. Doctors set the rate, and patients are only charged for each minute the consultation actually occurs. Doctors, who are recruited from top institutions such as Harvard and Mayo Clinic, can also choose to consult for free using VideoMedicine’s Patent Pending Billing Reconciliation system.

With centers in China and Milan, VideoMedicine is the only Telemedicine platform to have gone international. VideoMedicine aims to help with the healthcare crisis in underserved areas, where many do not have access to adequate health care.

IoT Integration

VideoMedicine increasingly utilizes IoT, implementing connected devices such as activity trackers, connected scales, blood pressure monitors and blood glucose meters. In underserved areas where VideoMedicine centers are located, visiting patients have access to smart gadgets and connected devices through which they can communicate with providers. This strategy is cost-effective because it provides non-emergency care to hard-to-reach areas without requiring providers to relocate.

Recently, VideoMedicine partnered with 4D Healthware , a platform that uses data from wearables, sensors, wireless scales to deliver care plan recommendations for each patient. Patients can monitor their progress through a patient dashboard.

VideoMedicine App Security

Despite Cybersecurity being the major business threat this year, VideoMedicine exceeds HIPAA standards for data transmission. Unlike other Telemedicine networks, VideoMedicine utilizes integrated EDI (Electronic Data Interchange), allowing for electronic payments to replace the less-efficient paper system. To protect patient PHI (Personal Health Information), VideoMedicine utilizes double-layer encryption for all transmitted data, including text, video and audio.

VideoMedicine owns all of its technology instead of leasing video software from a third party, like Skype of FaceTime, which cannot guarantee security. VideoMedicine uses a program that constantly scans the system auditing for HIPAA compliance, and has the ability to detect problems and shut the servers down within seconds.

Doctor-patient confidentiality is a top concern for VideoMedicine, which does not record or monitor audio or video data from conversations between providers and patients. In addition, VideoMedicine provides the option for users to remain anonymous when seeking mental health advice, protecting their name, gender, age, and identity.

Conclusion

Telemedicine is growing at such a quick rate for a number of reasons, one of them being consumer demand for improved cost, accessibility, and transparency. This is the result of a healthcare system that is the exact opposite of affordable, accessible, and comprehensible. Amidst the increasing number of mHealth applications, VideoMedicine is the only platform meeting consumer demands with exemplary cybersecurity measures meeting HIPAA compliance standards, as well as user experience through an affordable, comprehensible patient-doctor communication network. VideoMedicine provides the opportunity for a revolutionary healthcare experience, and leads the way in Telemedicine innovation.

Check out why Video Medicine's Founder chose Intersog as his software development partner and how we built the VideoMedicine app. Also, see VideoMedicine's demo for doctors and patients.

Sarah is our marketing and tech writing intern. She studies Communication and Media / English Language and Literature at DePaul University.

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